Samsung is worried that customers are going to abandon its products after the Galaxy Note7 fiasco and turn to other mobile phone makers instead. So the company has just rolled out a new program in South Korea meant to keep customers invested in Samsung.
The Galaxy Upgrade program will allow ex-Note7 owners to get the upcoming Galaxy S8 or Note8 at half the price. Yes, basically Samsung just announced it won’t be abandoning the Note brand and a new phablet will be released next year.
Anyway, the initiative applies to ex-Note7 users who have exchanged their phone and got a Galaxy S7 or Galaxy S7 edge in return or those who are planning to do so. The program allows those customers to pay only half the price of the Galaxy S7, before exchanging it for a Galaxy S8 or Note8.
Interested parties are to be enrolled in a two-year contract and pay the monthly fee for 12 months before getting their hands on the new phone.
The Galaxy Upgrade program also offers a fast track service for after-sales and 50% off display repairs twice, in the vein of the Galaxy Club exchange program.
The deadline to join for the program is November 30. Take into consideration that the Galaxy Upgrade program will only be available in South Korea for the time being, but Samsung will probably make it available across the pond too, in Canada and the US.
[Samsung]
