NVIDIA Shield Tablet Battery Recall: How to Check Your Unit
Archive note. This story reflects what was known when it was first covered. Prices, availability and carrier offers are historical. For the current picture, start with the topic guides.
What NVIDIA announced
NVIDIA found a problem with one batch of batteries in the tablets sold during a set period. The affected batteries could overheat to the point of being a fire hazard. The company asked owners of tablets from that period to follow the instructions on its tablet recall support page, and advised them to stop using any faulty tablet to avoid harm.
How to check your tablet
- Make sure the tablet is running the latest software.
- Open Settings.
- Tap About tablet.
- Tap Status.
- Find the Battery heading and read the code.
What the code means
| Code | Meaning |
|---|---|
| B01 | Not affected, safe to keep using |
| Y01 | Affected, send it in for a replacement |
Frequently asked questions
Should I keep using a Y01 tablet?
No. NVIDIA recommended halting use of faulty tablets.
Do I need to pay for the replacement?
The article describes a voluntary recall with a replacement process. Check the manufacturer's recall instructions for the details.
Is this recall still open?
This page is a record of the original notice. Contact the manufacturer if you still own one of these tablets.