Rogers Prevents Outgoing Calls Without Android ROM Update?
On January 22, Rogers began pushing out a ROM update to HTC Dream and Magic owners. The update patched the highly debated 911 glitch. However the update came with its own craziness.
When Rogers began pushing the update, they also decided to disable 3G service as an incentive to get users to apply the ROM fix. Instead of calling customers, as they should have, users lost their Internet connection until the update was applied.
We are now receiving reports that over the weekend, users who have not yet updated to the new ROM not only have their 3G disabled, but also any outgoing calls are routed to Rogers Customer Service. Many users are also reporting that dialling 911 also redirects to customer service!
Users have reported that calling Rogers can fix this as customer service agents simply take off a redirect hold put on the account. However it seems that even if users update to the new ROM, they will still have to call Rogers to regain basic voice service.
Do you have a HTC Dream or Magic? Are your calls being redirected to Rogers?